Privacy Policy

1. Information We Collect

We collect information you provide directly when you register for an account, purchase a course, or contact us. This may include:

• Account information: Name, email address, and password.
• Billing information: Name, address, and payment details (processed securely via third-party providers — we do not store card details).
• Usage data: Course progress, completion records, and activity logs.
• Technical data: IP address, browser type, and device information collected automatically.

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account.
• Process payments and deliver courses you have purchased.
• Track your learning progress and issue certificates of completion.
• Send transactional emails such as order confirmations and password resets.
• Improve the platform and personalise your experience.
• Comply with legal obligations.

3. Legal Basis for Processing (UK GDPR)

We process your personal data on the following legal bases:

• Contract: Processing is necessary to deliver the services you have purchased.
• Legitimate interests: To improve the platform and prevent fraud.
• Legal obligation: Where we are required to process data by law.
• Consent: Where you have given explicit consent (e.g., marketing emails).

4. Sharing Your Information

We do not sell your personal data. We may share it with:

• Payment providers (Stripe, PayPal) to process transactions securely.
• Email service providers to send transactional communications.
• Hosting and infrastructure providers for platform operation.
• Law enforcement or regulatory bodies when required by law.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data at any time by contacting us.

6. Cookies

We use essential cookies to operate the platform (e.g., session authentication). We do not use tracking or advertising cookies without your consent. You can control cookies through your browser settings, though disabling them may affect platform functionality.

7. Your Rights

Under applicable data protection law, you have the right to:

• Access the personal data we hold about you.
• Rectify inaccurate or incomplete data.
• Erase your data ("right to be forgotten") in certain circumstances.
• Restrict how we use your data.
• Port your data to another service.
• Object to processing based on legitimate interests.

To exercise any of these rights, please contact us. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) in the UK.

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All data is transmitted over encrypted connections (HTTPS) and passwords are stored using one-way hashing.

9. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies before providing any personal information.